Terms & Conditions

Canmore Collective

1. OVERVIEW

Welcome to Canmore Collective. These Terms & Conditions govern your use of our website and any purchases you make through our Shopify-powered store. By browsing our site or completing a purchase, you agree to be bound by these Terms. Please read them carefully before placing an order.

2. CONTACT INFORMATION

Canmore Collective is an online retail store serving customers across Canada.

Canmore Collective
Email: info@canmore-collective.com

3. USE OF OUR WEBSITE

By using this website, you confirm that you:
Are at least 18 years old, or are accessing the site with the knowledge and consent of a parent or guardian
Will not use our website or products for any unlawful purpose
Will not attempt to interfere with, compromise, or disrupt the security or functionality of our site

We reserve the right to refuse service, cancel orders, or restrict access at our discretion.

4. PRODUCT INFORMATION

We make every effort to display accurate product descriptions, images, and pricing on our store. Please be aware that:
Colours and finishes may appear slightly different depending on your screen settings and lighting conditions
Product availability and pricing are subject to change at any time without prior notice

5. ORDERS & PAYMENTS

By placing an order with Canmore Collective, you confirm that all information provided is accurate and complete.

Accepted payment methods are displayed at checkout and may include Visa, Mastercard, PayPal, Shop Pay, Apple Pay, and Google Pay. All transactions are processed securely through Shopify's payment system.

Prices are displayed in Canadian dollars (CAD). The final amount charged will be clearly shown at checkout before you confirm your order.

We reserve the right to cancel or decline any order in cases of suspected fraud, payment failure, pricing errors, or stock discrepancies.

6. SHIPPING & DELIVERY

All delivery timeframes are estimates and may vary depending on your location and carrier availability.

All orders include tracking information once dispatched

We are not liable for delays caused by customs, courier services, or circumstances beyond our control

For full details, please refer to our Shipping Policy available on our website.

7. RETURNS & REFUNDS

Eligible items may be returned within 30 days of receipt, provided they meet the conditions set out in our Return & Refund Policy.

Approved refunds are issued to the original payment method within 5 to 10 business days of approval.

For full details, please refer to our Return & Refund Policy available on our website.

8. INTELLECTUAL PROPERTY

All content on this website — including but not limited to text, images, logos, graphics, and designs — is the property of Canmore Collective.

You may not copy, reproduce, distribute, or use any content from this site without our prior written permission.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable Canadian law, Canmore Collective shall not be held liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

Our total liability for any claim shall not exceed the amount you paid for the product in question.

10. ACCURACY & AVAILABILITY

We reserve the right to correct any errors, inaccuracies, or omissions on our website and to update information at any time without prior notice.

We also reserve the right to modify, suspend, or discontinue any part of our store or services at any time.

11. GOVERNING LAW

These Terms & Conditions are governed by and construed in accordance with the laws of Canada. Any disputes arising from these Terms or your use of our store shall be subject to the jurisdiction of the applicable Canadian courts.

12. QUESTIONS & CONTACT

If you have any questions about these Terms & Conditions, please get in touch:

Canmore Collective
Email: info@canmore-collective.com

We're always happy to help.